If you have a question regarding the preparation of your tax return in Tax Assistant Online, you'll most likely find the answer here. If you cannot find the answer you need then get in touch with us
  1. What happens if I make a mistake in the questionnaire?
  2. How much does it cost?
  3. What payment methods do you accept?
  4. How long does the whole process take?
  5. Do I need to provide identification?
  6. Will I need to sign anything?
  7. What information do I need to supply?
  8. How easy is it to complete the questionnaire?
  9. What will I receive when everything is complete?
  10. Do I need to post anything or lodge anything in hard copy?
  11. Who should use this site?
  12. What times of day can I use this website to prepare my tax return?
  13. What is your refund policy?
  14. How secure is my confidential information?