This Security and Privacy Statement applies to this website which is operated by Software Assistant Pty Ltd, ACN 31 096 224 681 (collectively, “Software Assistant”, “we”, “us”, and “our”) under the domain name "www.taxassistant.com.au" ("Tax Assistant Online").


Software Assistant understands and appreciates that you, as a Tax Assistant Online visitor or registered user, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. Software Assistant is committed to protecting your privacy. This Security and Privacy Statement explains how your personal information will be treated as you access and interact with the Tax Assistant Online.


Information security

Software Assistant takes reasonable steps to preserve the security of cookie and personal information in accordance with this Security and Privacy Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). If secure transmission is indicated, Tax Assistant Online currently uses 128 bit SSL encryption.


Software Assistant cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.


Your personal information, credit card information or other sensitive information supplied on Tax Assistant Online will be treated as private and confidential. We will not disclose this information to other parties without your consent (unless required to do so by law).


The information supplied on the Tax Assistant Online will be accessed by your nominated accountant. Therefore this privacy statement should be used with the privacy statement released by your nominated accountant. The nominated accountant is responsible for their own privacy practices.


Information security

We use "cookies" as a fundamental part of our interaction with your iInternet browser. The purpose is to provide you with a better and more customised service.


A "cookie" is a small text file placed on your computer by our web application. A cookie can later be retrieved by our web application. You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.


Tax Assistant Online uses cookies for security services (that is, an area where you are required to log on) and personalisation reasons. If your browser is configured to reject all cookies you will be unable to use secure services on the Tax Assistant Online that require cookies in order to participate. You may still be able to use some information-only pages even if you do not accept cookies.


How we handle email

We will preserve the content of any email that you send us, if we believe that we have a legal requirement to do so. Your email message content may be monitored by our Software Assistant employees for quality assurance issues.


Acceptance and changes to the Security and Privacy Statement

You acknowledge and accept that your use of the Tax Assistant Online indicates your acceptance of this Security and Privacy Statement.


This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the Tax Assistant Online published to date. Software Assistant may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the Tax Assistant Online website.